>>> do my classes expire if i don't use them?
nope!!! credits roll over from month to month. if u don't use them in one month, u can use them to join class in the future.
>>> will my previously purchased class credits still b accessible after january 1, 2021?
absolutely. ur credits will still b valid for use ((with no expiration date)), but u won't b able to purchase additional class packages at the former rate after january 1, 2021, so stock up now if u don't plan on committing to a membership.
>>> wut if i want to take more than 12 classes in the month?
no problem ... purchase drop-in classes to supplement ur membership, or reach out to us + we'll customize a solution for u :)))
>>> i'm traveling or have a super busy month, so i won't be able to get to class regularly ... can i pause my membership?
no worries if u can't get to class for a few weeks. u won't lose those classes! we're not pausing memberships because those credits u accumulate will never expire. u can use them when ur schedule chills out! if this doesn't work for u, u can always cancel + then activate a membership again when ur ready.
>>> how will i receive my monthly goodies?
playlists will b sent straight to ur inbox!
>>> why wud i want to commit to a membership?
a few reasons ...
- building a habit! we believe that if u've signed up in advance, ur more likely to show up for urself, take class consistently, + gain all the benefits that come with moving ur body // connecting with community.
- the goodies! members will receive access to special offers ((think free guest passes + invites to VIP classes)) as well as exclusive content ((class recordings, playlists, and more!))
- supporting a business whose values align with urs! we are committed to paying instructors a higher per person rate than literally *any* other business in the industry. no less than $7/person per class goes directly to the instructor. for reference, this is 2x - 7x as much as instructors are paid to teach elsewhere. to us, anything less than paying our creative artists a sustainable wage is a crime.
- invest in a bright future! a portion of membership rates go toward growing theDrop, enabling us in our journey to make a positive impact on the world thru music // movement + making SUPER FUN future offerings possible! 💗
>>> if i decide the membership isn't a good fit for me, how can i cancel?
send an email to firstname.lastname@example.org no less than 72 hours prior to ur next renewal + we'll take care of u. after cancellation, u'll no longer have access to any banked credits + will need to purchase a drop-in if u'd like to join class.